Privacy Policy
Ropelet want to assure you that we are committed to protecting the privacy of your data under the new GDPR rules.
We use Paypal as our payment agent as its tried and trusted and secure (Paypal are responsible for this data not Ropelet). This data is held by Paypal and they are responsible for this data
We will collect information to process your order {name, address, email and phone numbers ) to provide you with the best possible service.
When we process your order the details we gather will not be used in any other way or provided to any other party. We do not store any financial information after the transaction has been completed. The user data is stored by ECWID and Yola to enable us to process your order. We do not supply any third parties with data nor do we share data.
We will not use your data to send emails to you unless we have expressly asked your permission. We do not send marketing emails nor provide your details to others to send emails.
If you wish to withdraw your information at any time please email us using the address below and we will action your request. The email must be from the same one that is registered. We will action your request within 7 working days from receipt and reply to confirm the actions have been taken.
We can on request supply a copy of the data held. Please email us using the address below stating your details and we will action your request within 7 working days from receipt.
Yola is our Data Processor and Ropelet is the Data Controller. In the unlikely event of a Data breach, we will notify affected customers within 72 hours of notification of a breach.
When you visit our website we use Google Analytics to collect information about visitor behaviour on our website . Each time you visit our site we will automatically collect the following information:
- Technical information, including the Internet protocol (IP) adress used to connect your computer to the internet, browser type and version
- Information about your visit including the full Uniform Resource Locators (URL) to , through and from our site (including date and time), pages you viewed or searched for, page response times, download errors ,lengths of visits to certain pages, page interaction information (such as mouse clicks) and methods used to browse away from the page.
This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information so we cannot identify who you are as its not linked to your personal information (e.g your name or address).
If there are any concerns or queries please contact us at ropelet@hotmail.co.uk